Where can you ship to?
We currently ship to the continental U.S. and Hawaii addresses only.
What shipping methods are available?
All items ship via FedEx. Orders can be shipped to a P.O. box via SmartPost delivery. Add items to your cart and proceed to Checkout, where you will be offered different shipping method choices and their prices.
How much does shipping cost?
Shipping is automatically calculated prior to submitting your payment information. For orders over $35, shipping is FREE with FedEx SmartPost.
When will I receive my order?
Orders received Monday through Friday will ship within one business day. Orders received on Saturday, Sunday, or a holiday will be shipped within two business days. Please allow up to 10 business days for delivery.
- FedEx SmartPost – allow up to 10 business days for delivery.
- FedEx Home Delivery – allow 1 to 4 business days for delivery.
- FedEx 2 Day Delivery – allow up to 2 business days for delivery.
Returns Policy
We want you to be 100% satisfied with your purchase. If you are unsatisfied with any purchase you have made from our website for any reason, please contact us via our online form for a replacement of the purchase price within 30 days of shipment. Returns, refunds, and replacements are not possible after 30 days. Please be sure to include:
- Your name
- The order number
- Which item(s) (and how many of each) you are returning
- The reason for your return
All returns or refunds must be authorized by Countryside Coffee Roasters. We will reply via email with instructions on how to send the item(s) back to us.